Comprehensive answers to all your questions about registration, deposits, withdrawals, bonuses, games, and responsible gaming
Welcome to the remi62 comprehensive FAQ center. Whether you're a new player looking to create your first account or an experienced user seeking information about specific features, you'll find detailed answers covering every aspect of our platform. We've organized this FAQ into clear categories to help you quickly find the information you need about account management, Indonesian banking options, games and betting markets, bonus offers, and safety features.
Creating an account on remi62 is quick and easy. Click the registration button on our homepage, fill in your personal details including full name, date of birth, email address, phone number, and residential address. You must be at least 21 years old. After registration, verify your email and complete KYC by submitting your Indonesian KTP ID card or passport.
For KYC verification at remi62, you need: (1) a valid government-issued photo ID such as Indonesian KTP National ID Card, passport, or driver's license; (2) proof of address dated within the last 3 months like a utility bill or bank statement; (3) a selfie holding your ID card next to your face; and (4) bank account verification documents showing account holder name matching your ID.
No, multiple accounts are strictly prohibited on remi62. Each person is allowed only one account per our Terms & Conditions. Creating duplicate accounts violates our policy and may result in closure of all accounts and forfeiture of balances. This rule helps prevent bonus abuse and ensures fair play for all users.
If you forgot your remi62 password, click the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you a password reset link. Click the link in the email and create a new password. If you don't receive the email within 10 minutes, check your spam folder or contact our 24/7 support team for assistance.
To close your remi62 account, contact our customer support team via live chat or email at [email protected]. Provide your username and reason for closure. Withdraw any remaining balance before closure. For responsible gaming reasons, you may also request self-exclusion for a minimum period of 6 months to permanently close your account with restrictions against reopening.
remi62 accepts deposits from all major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Permata, and BSI (Bank Syariah Indonesia). We also support e-wallet deposits via OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits must come from accounts in your own name registered during KYC verification.
BCA bank transfer deposits on remi62 are typically credited to your account instantly after confirmation from the bank, usually within 2-5 minutes. During peak banking hours or system maintenance, deposits may take up to 15 minutes. If your BCA deposit hasn't appeared after 30 minutes, contact our support team with your transaction reference number for immediate assistance.
The minimum deposit amount on remi62 is Rp 50,000 for all payment methods including bank transfers (BCA, BRI, BNI, Mandiri) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). There is no maximum deposit limit per transaction, but daily deposit limits may apply based on your account verification level and payment method provider restrictions.
remi62 does not charge any fees for deposits or withdrawals. All transactions are processed free of charge from our end. However, your bank or e-wallet provider may impose their own transaction fees, interbank transfer charges, or currency conversion fees which are beyond our control. Check with your bank regarding any applicable charges on their side.
Yes, remi62 accepts deposits via OVO and DANA e-wallets, as well as GoPay, ShopeePay, and LinkAja. E-wallet deposits are processed instantly with the same Rp 50,000 minimum deposit requirement as bank transfers. Ensure your e-wallet account is registered in your name matching your remi62 KYC documents. Third-party e-wallet deposits will be rejected.
The minimum withdrawal amount from remi62 is Rp 100,000. Withdrawals must be made to a verified Indonesian bank account (BCA, BRI, BNI, Mandiri, or other major banks) registered in your name during KYC verification. You must complete 1x wagering requirement on your deposit before requesting withdrawal to comply with anti-money laundering regulations.
Withdrawals to Mandiri bank accounts on remi62 are typically processed within 5-15 minutes for standard amounts under Rp 10,000,000. First-time withdrawals or larger amounts may require additional security verification and can take up to 24 hours. Processing times may be longer during weekends or Indonesian public holidays when bank systems operate with reduced capacity.
Common reasons for rejected remi62 withdrawals include: incomplete KYC verification, withdrawal to a bank account not matching your registered name, attempting to withdraw bonus funds without meeting wagering requirements, insufficient 1x rollover on deposits, or requesting withdrawal to a third-party account. Contact support with your transaction details for specific reasons and resolution steps.
Yes, remi62 offers togel (Indonesia's traditional numbers lottery) games with multiple market options including 4D, 3D, and 2D formats. Togel draws are conducted regularly with results posted immediately after official draw times. Minimum bet amounts start from Rp 1,000. Check our togel section for current jackpots, draw schedules in WIB timezone, and detailed game rules.
remi62 offers comprehensive betting markets for BRI Liga 1 matches including popular Indonesian clubs like Persija Jakarta, Persib Bandung, and Bali United. Available markets include match winner (1X2), Asian handicap (voor bola), over/under goals, both teams to score, correct score, half-time/full-time, and mix parlay combinations. Live in-play betting available for selected matches.
Yes, remi62 features extensive live casino games streamed in HD from professional studios. Play live dealer blackjack, roulette, baccarat, and poker with real human dealers. We also offer live sabung ayam (cockfighting - a traditional Indonesian betting game) with Meron/Wala betting options. All live games use provably fair technology and are available 24/7 on desktop and mobile.
Slot gacor (Indonesian slang for "hot slots" or slots with frequent payouts) are high-RTP slot games from providers like Pragmatic Play, PG Soft, and Habanero. On remi62, browse our slots section filtered by RTP percentage or check the "Popular Slots" category featuring player favorites with strong payout histories. Remember that all slots use certified RNG technology and results are always random.
Yes, remi62 offers full betting coverage for Timnas Indonesia (Indonesian national football team) matches including FIFA World Cup qualifiers, AFF Cup, and international friendlies. Bet on match outcomes, Asian handicap, over/under goals, and player performance markets. We provide competitive odds for all Garuda (Timnas nickname) matches with pre-match and live betting options available.
remi62 offers a generous welcome bonus for new players upon first deposit. The exact bonus percentage and maximum amount vary by current promotions. Welcome bonuses typically include deposit match bonuses, free spins for slots, or cashback offers. All bonuses are subject to wagering requirements (usually 30x) before withdrawal. Check our promotions page for current welcome bonus details and full terms.
Wagering requirements on remi62 bonuses determine how much you must bet before converting bonus funds to withdrawable cash. For example, a Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 total bets. Different games contribute differently: slots contribute 100%, table games 10%, live casino 5%. Maximum bet while clearing bonuses is Rp 50,000 per spin/hand to prevent bonus abuse.
Yes, remi62 operates a multi-tier VIP loyalty program rewarding regular players with exclusive benefits. Earn loyalty points with every bet placed on sports, slots, or live casino. Higher VIP tiers unlock perks like increased cashback percentages, faster withdrawals, dedicated account managers, birthday bonuses, and invitations to special tournaments. Contact support to learn about your current tier and benefits.
No, you can only have one active bonus at a time on remi62. You must complete the wagering requirements and clear your current bonus before claiming a new promotion. Attempting to stack multiple bonuses or abuse promotional offers may result in bonus forfeiture and account restrictions. Always read the specific terms and conditions for each bonus before opting in.
remi62 operates under an international gaming license with strict regulatory oversight. While online gambling regulations in Indonesia are complex, remi62 serves Indonesian players through international licensing frameworks. We use bank-grade 256-bit SSL encryption, maintain segregated player funds, undergo regular third-party audits, and implement responsible gaming tools. All games use certified RNG technology ensuring provably fair outcomes.
remi62 provides comprehensive responsible gaming tools accessible through your account settings including deposit limits (daily/weekly/monthly), loss limits, session time limits, reality check reminders, take-a-break cool-off periods (24 hours to 6 weeks), and self-exclusion options (minimum 6 months). You must be 21+ to use remi62. If you feel gambling is becoming problematic, contact our support team for immediate assistance and referral to professional resources.
To set deposit limits on remi62, log in to your account, navigate to Account Settings, then Responsible Gaming Tools. Choose daily, weekly, or monthly deposit limits based on your entertainment budget. Enter your desired limit amount in Rupiah. Limit increases have a 24-hour cooling-off period before taking effect, while limit decreases are applied immediately. Contact support if you need assistance configuring limits.
Yes, remi62 protects your personal information using bank-grade 256-bit SSL encryption for all data transmission. Your identification documents, banking details, and transaction history are stored in secure, encrypted databases with strict access controls. We never sell your data to third parties and comply with international data protection standards. Review our Privacy Policy for complete details on data collection, usage, and protection measures.
Our 24/7 customer support team is here to help. Reach out via live chat for instant assistance, or explore our other resources for more information about remi62.